Acceptable Use Policy

1. General Prohibitions

You may not use any Malya service to:

• Violate any applicable federal, state, local, or international law or regulation
• Infringe upon the intellectual property rights of others
• Transmit or store malicious software, viruses, worms, ransomware, or any code designed to damage or disrupt systems
• Attempt unauthorized access to Malya systems, other accounts, or third-party networks
• Conduct denial-of-service or distributed denial-of-service (DDoS) attacks
• Engage in scraping, crawling, or data mining of our platform without written permission
• Circumvent usage limits, metering, or access controls
• Resell, sublicense, or white-label Malya services without an explicit reseller agreement

2. Data Infrastructure, AI Agents, Project Intelligence & BI — Specific Rules

Applies to consulting and managed-services engagements across Data Infrastructure, AI Agents for the Jobsite, Project Intelligence, and Portfolio Visibility.

• Data you provide must be lawfully obtained: All project data submitted for ingestion, model training, or platform engineering — including Primavera P6 files exports, drawings, RFIs, daily reports, and project archives — must be data you have the legal right to use. Do not upload data obtained through unauthorized means or data belonging to other parties without permission.
• Construction document integrity: You may not use Malya AI agents to falsify, backdate, or fabricate construction records (RFIs, submittals, change orders, daily reports, inspection records, NCRs, punch lists, or schedule baselines) for the purpose of misleading owners, regulators, or other contractors.
• Safety record integrity: You may not use Malya services to alter, suppress, or fabricate safety records, incident reports, near-miss logs, toolbox-talk attendance, or any data required for OSHA or other regulatory reporting.
• Schedule and cost manipulation: You may not use Malya AI agents or analytics to generate misleading schedule baselines, fictitious progress claims, or cost forecasts intended to deceive owners or claim invalid earned value.
• Proprietary IP protection: Do not engage Malya to extract, reverse-engineer, or train models on the proprietary construction methodologies, drawings, or specifications of competitors or third parties without their authorization.
• No training on protected classes: You may not use Malya AI development services to build models that discriminate based on race, color, religion, sex, national origin, disability, or other protected characteristics — including in crew selection, sub vetting, or hiring tools.
• Credential security: You are responsible for safeguarding any API keys, database credentials, or access tokens (P6, Aconex, BIM 360, ERP, etc.) you share with Malya during project engagements. Rotate credentials promptly after engagement completion.
• No weapons or harmful AI: You may not engage Malya to build AI systems designed to cause physical harm, generate CSAM, or enable mass surveillance without legal authority.

3. Malya Voice — Voice AI Agents — Specific Rules

• No spam or robocalling: You may not use Malya Voice to initiate unsolicited outbound calls or messages in violation of the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, or any applicable telemarketing law.
• Caller disclosure: You must ensure that callers are informed that they are interacting with an AI system where required by law.
• No impersonation of emergency services: You may not configure Malya Voice to impersonate 911, law enforcement, government agencies, or healthcare providers. If you operate a safety reporting hotline, you must clearly disclose that it is not a substitute for emergency services and direct life-threatening emergencies to 911.
• Call recording compliance: You are solely responsible for ensuring your use of call recording complies with applicable wiretapping and consent laws in all jurisdictions where your callers are located (including all-party consent states).
• No deceptive practices: You may not configure AI agents to mislead callers about the nature of their interaction or to collect information through deception.
• Subcontractor and crew coordination: You may not use Malya Voice to harass, threaten, or coerce subcontractors, crew members, or vendors in ways that would violate labor laws or jobsite safety regulations.
• Age-restricted content: You may not use Malya Voice to collect information from callers under 13 years old or to deliver age-restricted content without appropriate verification.

4. Content Standards

You may not store, transmit, or instruct Malya AI to generate content that is:

• Defamatory, harassing, threatening, or abusive toward any individual or group
• Obscene, sexually explicit, or involving minors
• Designed to incite violence or terrorism
• Fraudulent, deceptive, or constituting false advertising

5. Reporting Violations

If you become aware of any use of Malya services that violates this AUP, please report it immediately to service@malya.io. We investigate all reports and will take appropriate action, which may include account suspension, termination, or reporting to law enforcement.

6. Enforcement

Malya reserves the right to investigate any suspected violation of this AUP. We may:

• Issue a warning and require remediation
• Suspend specific features or the entire account
• Terminate the account and cancel all services without refund
• Report conduct to law enforcement or regulatory authorities
• Pursue legal action to recover damages

7. Contact